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Definitions

Client: any professional or natural person capable within the meaning of the following articles of the Civil Code, or legal entity, who visits the Site subject to these general conditions.
Services and Benefits: BEST CREDIT GROUP provides Clients with:

Content: All elements constituting the information present on the Site, notably texts – images – videos.

Customer information: Hereinafter referred to as “Information” which corresponds to all personal data likely to be held by BEST CREDIT GROUP ® for the management of your account, customer relationship management and for analysis and statistical purposes.

User: Internet user connecting to and using the aforementioned site.

Personal information: “Information which allows, in any form whatsoever, directly or indirectly, the identification of the natural persons to whom it applies.”

The terms “personal data”, “data subject”, “processor” and “sensitive data” have the meaning defined by the General Data Protection Regulation (GDPR: no. 2016-679)

1. Presentation of the website.

Pursuant to Article 6 of Law No. 2004-575 of June 21, 2004 on confidence in the digital economy, users of the BEST CREDIT GROUP website are informed of the identity of the various parties involved in its creation and monitoring:

Owner : BEST CREDIT GROUP ® – 163 City Rd, London EC1V 1NR, United Kingdom
Publication manager : Saville Bellemare
Webmaster : Bernd Schweitzer
Data protection officer : contact@bestcreditgroup.com

2. General conditions of use of the site and the services offered.

The Site constitutes an intellectual work protected by the provisions of the Intellectual Property Code and applicable International Regulations. The Client may not in any way reuse, transfer or exploit for its own account all or part of the elements or works of the Site.

Use of the BEST CREDIT GROUP ® website implies full and complete acceptance of the general conditions of use described below. These conditions of use may be modified or supplemented at any time, users of the BEST CREDIT GROUP ® website are therefore invited to consult them regularly.

This website is normally accessible to users at all times. An interruption for technical maintenance reasons may however be decided by BEST CREDIT GROUP ®, which will then endeavour to communicate to users in advance the dates and times of the intervention. The legal notices may be modified at any time: they nevertheless apply to the user who is invited to refer to them as often as possible in order to be aware of them.

3. Description of the services provided.

The BEST CREDIT GROUP ® website aims to provide information concerning all of the company's activities. BEST CREDIT GROUP ® strives to provide information that is as accurate as possible. However, it cannot be held responsible for omissions, inaccuracies and deficiencies in updating, whether caused by itself or by third-party partners who provide it with this information.

All information provided on the BEST CREDIT GROUP ® website is provided for information purposes only and is subject to change. Furthermore, the information provided on the BEST CREDIT GROUP ® website is not exhaustive. It is provided subject to any changes that may have been made since it was posted online.

4. Contractual limitations on technical data.

The site uses JavaScript technology. The website cannot be held responsible for material damage related to the use of the site. In addition, the user of the site agrees to access the site using recent equipment, not containing viruses and with an up-to-date latest generation browser. The BEST CREDIT GROUP ® site is hosted by a service provider in the territory of the European Union in accordance with the provisions of the General Data Protection Regulation (GDPR: No. 2016-679).

The objective is to provide a service that ensures the best accessibility rate. The host ensures the continuity of its service 24 hours a day, every day of the year. It nevertheless reserves the right to interrupt the hosting service for the shortest possible periods, in particular for maintenance purposes, improvement of its infrastructure, failure of its infrastructure or if the Services generate traffic deemed abnormal.

BEST CREDIT GROUP ® and the host cannot be held responsible in the event of a malfunction of the Internet network, telephone lines or computer and telephone equipment linked in particular to network congestion preventing access to the server.

5. Intellectual property and counterfeiting.

BEST CREDIT GROUP ® is the owner of the intellectual property rights and holds the usage rights on all elements accessible on the website, including texts, images, graphics, logos, videos, icons and sounds. Any reproduction, representation, modification, publication, adaptation of all or part of the elements of the site, whatever the means or process used, is prohibited, except with the prior written authorization of: BEST CREDIT GROUP ®.

Any unauthorized use of the site or any of the elements it contains will be considered as constituting an infringement and will be prosecuted in accordance with the provisions of Articles L.335-2 et seq. of the Intellectual Property Code.

6. Limitations of liability.

BEST CREDIT GROUP ® acts as publisher of the site. BEST CREDIT GROUP ® is responsible for the quality and veracity of the Content it publishes.

BEST CREDIT GROUP ® cannot be held responsible for direct or indirect damage caused to the user's equipment when accessing the BEST CREDIT GROUP ® website, and resulting either from the use of equipment that does not meet the specifications indicated in point 4, or from the appearance of a bug or incompatibility.

BEST CREDIT GROUP ® may also not be held liable for indirect damages (such as loss of market or loss of opportunity) resulting from the use of the BEST CREDIT GROUP site . Interactive spaces (possibility of asking questions in the contact area) are available to users. BEST CREDIT GROUP reserves the right to delete, without prior notice, any content posted in this space that contravenes the legislation applicable in the European Union, in particular the provisions relating to data protection. Where applicable, BEST CREDIT GROUP also reserves the right to bring civil and/or criminal proceedings against the user, in particular in the event of a message of a racist, insulting, defamatory or pornographic nature, regardless of the medium used (text, photograph, etc.).

7. Management of personal data.

The Client is informed of the regulations concerning marketing communication, the law of June 21, 2014 for confidence in the Digital Economy, the Data Protection Act of August 6, 2004 as well as the General Data Protection Regulation (GDPR: n° 2016-679).

7.1 Persons responsible for collecting personal data

For Personal Data collected as part of the creation of the User's personal account and their browsing on the Site, the person responsible for processing Personal Data is: BEST CREDIT GROUP ®.

As the controller of the data it collects, BEST CREDIT GROUP undertakes to comply with the framework of the legal provisions in force. In particular, it is the Client's responsibility to establish the purposes of its data processing, to provide its prospects and customers, based on the collection of their consents, with complete information on the processing of their personal data and to maintain a register of processing operations that is in line with reality. Whenever BEST CREDIT GROUP processes Personal Data, BEST CREDIT GROUP takes all reasonable measures to ensure the accuracy and relevance of the Personal Data with regard to the purposes for which BEST CREDIT GROUP processes them.

7.2 Purpose of the data collected

BEST CREDIT GROUP may process all or part of the data:

  • to enable navigation on the Site and the management and traceability of the services ordered by the user: connection and usage data for the Site, invoicing, order history, etc.
  • to prevent and combat computer fraud (spamming, hacking, etc.): computer equipment used for browsing, IP address, password (hashed)
  • to improve navigation on the Site: connection and usage data
  • to conduct optional satisfaction surveys on BEST CREDIT GROUP : email address
  • to conduct communication campaigns (SMS, email): Whatsapp only, email address

BEST CREDIT GROUP does not market your personal data, which is therefore only used out of necessity or for statistical and analysis purposes.

7.3 Right of access, rectification and opposition

In accordance with current European regulations, BEST CREDIT GROUP Users have the following rights:

  • right of access (article 15 GDPR) and rectification (article 16 GDPR), updating, completeness of User data right to block or erase User personal data (article 17 GDPR), when they are inaccurate, incomplete, ambiguous, outdated, or whose collection, use, communication or conservation is prohibited
  • right to withdraw consent at any time (article 13-2c GDPR)
  • right to limit the processing of User data (article 18 GDPR)
  • right to object to the processing of User data (article 21 GDPR)
  • right to the portability of data that Users have provided, when this data is subject to automated processing based on their consent or on a contract (article 20 GDPR)
  • right to define the fate of Users' data after their death and to choose to whom BEST CREDIT GROUP must communicate (or not) their data to a third party that they have previously designated

As soon as BEST CREDIT GROUP becomes aware of the death of a User and in the absence of instructions from the User, BEST CREDIT GROUP undertakes to destroy the User's data, unless their retention proves necessary for evidentiary purposes or to meet a legal obligation.

If the User wishes to know how BEST CREDIT GROUP uses his/her Personal Data, request to rectify them or object to their processing, the User may contact BEST CREDIT GROUP in writing at the following address: 8 rue du Gabian 98014 Monaco Cedex.

In this case, the User must indicate the Personal Data that he/she would like BEST CREDIT GROUP to correct, update or delete, by identifying himself/herself precisely with a copy of an identity document (identity card or passport).

Requests for deletion of Personal Data will be subject to the obligations imposed on BEST CREDIT GROUP by law, in particular with regard to the retention or archiving of documents.

7.4 Non-communication of personal data

BEST CREDIT GROUP prohibits itself from processing, hosting or transferring the Information collected on its Customers to a country located outside the European Union or recognized as "inadequate" by the European Commission without first informing the customer. However, BEST CREDIT GROUP remains free to choose its technical and commercial subcontractors on the condition that they present sufficient guarantees with regard to the requirements of the General Data Protection Regulation (GDPR: No. 2016-679).

BEST CREDIT GROUP undertakes to take all necessary precautions to preserve the security of the Information and in particular to ensure that it is not communicated to unauthorized persons. However, if an incident impacting the integrity or confidentiality of the Client's Information is brought to the attention of BEST CREDIT GROUP , the latter must inform the Client as soon as possible and communicate the corrective measures taken. Furthermore, BEST CREDIT GROUP does not collect any "sensitive data".

The User's Personal Data may be processed by subsidiaries of BEST CREDIT GROUP and subcontractors (service providers), exclusively in order to achieve the purposes of this policy.

Within the limits of their respective attributions and for the purposes mentioned above, the main persons likely to have access to the data of BEST CREDIT GROUP Users are mainly the agents of our customer service.

8. Incident Notification

Despite our best efforts, no method of transmission over the Internet, and no method of electronic storage, is completely secure. We cannot guarantee its absolute security. If we become aware of a security breach, we will notify affected users so that they can take appropriate action. Our incident notification procedures take into account our legal obligations, whether at national or European level. We are committed to fully informing our customers of all matters relating to the security of their account and to providing them with all the information necessary to help them comply with their own regulatory reporting obligations.

No personal information of the user of the BEST CREDIT GROUP site is published without the user's knowledge, exchanged, transferred, assigned or sold on any medium whatsoever to third parties. Only the hypothesis of the repurchase of BEST CREDIT GROUP and its rights would allow the transmission of said information to the potential purchaser who would in turn be bound by the same obligation of conservation and modification of data with respect to the user of the BEST CREDIT GROUP site .

Security

To ensure the security and confidentiality of Personal Data and Personal Health Data, BEST CREDIT GROUP uses networks protected by standard devices such as firewalls, pseudonymization, encryption and passwords.

When processing Personal Data, BEST CREDIT GROUP takes all reasonable steps to protect it from loss, misuse, unauthorized access, disclosure, alteration or destruction.

9. Hypertext links, “cookies” and internet tags

The BEST CREDIT GROUP website contains a number of hypertext links to other sites, set up with the authorization of BEST CREDIT GROUP . However, BEST CREDIT GROUP does not have the possibility to verify the content of the sites thus visited, and will therefore not assume any responsibility for this fact.

Unless you decide to disable cookies, you agree that the site may use them. You can disable these cookies at any time and free of charge using the deactivation options offered to you and recalled below, knowing that this may reduce or prevent accessibility to all or part of the Services offered by the site.

9.1. Use of COOKIES

A "cookie" is a small information file sent to the User's browser and saved on the User's terminal (e.g. computer, smartphone), (hereinafter "Cookies"). This file includes information such as the User's domain name, the User's Internet access provider, the User's operating system, as well as the date and time of access. Cookies do not in any way risk damaging the User's terminal.

BEST CREDIT GROUP may process the User's information concerning their visit to the Site, such as the pages viewed and searches performed. This information allows BEST CREDIT GROUP to improve the content of the Site and the User's navigation.

Cookies facilitate navigation and/or the provision of services offered by the Site, the User can configure his browser to allow him to decide whether or not he wishes to accept them so that Cookies are saved in the terminal or, on the contrary, that they are rejected, either systematically or according to their issuer. The User can also configure his browser software so that the acceptance or rejection of Cookies is offered to him punctually, before a Cookie is likely to be saved in his terminal. BEST CREDIT GROUP informs the User that, in this case, the functionalities of his browser software may not all be available.

If the User refuses the recording of Cookies in his terminal or browser, or if the User deletes those that are recorded there, the User is informed that his navigation and experience on the Site may be limited. This could also be the case when BEST CREDIT GROUP or one of its service providers cannot recognize, for technical compatibility purposes, the type of browser used by the terminal, the language and display settings or the country from which the terminal appears to be connected to the Internet.

Where applicable, BEST CREDIT GROUP declines all responsibility for the consequences related to the degraded functioning of the Site and the services potentially offered by BEST CREDIT GROUP , resulting from (i) the refusal of Cookies by the User (ii) the impossibility for BEST CREDIT GROUP to record or consult the Cookies necessary for their functioning due to the User's choice. For the management of Cookies and the User's choices, the configuration of each browser is different. It is described in the browser's help menu, which will allow you to know how the User can modify their wishes regarding Cookies.

At any time, the User may choose to express and modify his/her wishes regarding Cookies. BEST CREDIT GROUP may also use the services of external service providers to help it collect and process the information described in this section.

Finally, by clicking on the icons dedicated to the social networks Twitter, Facebook, Linkedin and Google Plus appearing on the BEST CREDIT GROUP Site or in its mobile application and if the User has accepted the deposit of cookies by continuing to browse the BEST CREDIT GROUP Website or mobile application , Twitter, Facebook, Linkedin and Google Plus may also deposit cookies on your devices (computer, tablet, mobile phone).

These types of cookies are only placed on your devices if you consent to them, by continuing to browse the BEST CREDIT GROUP website or mobile application . At any time, the User may nevertheless withdraw their consent for BEST CREDIT GROUP to place this type of cookie.

Article 9.2. INTERNET TAGS

BEST CREDIT GROUP may occasionally use Internet tags and deploy them through a specialist web analysis partner who may be located (and therefore store the corresponding information, including the User's IP address) in a foreign country.

These tags are placed both in online advertisements allowing Internet users to access the Site, and on the various pages of the Site.

This technology allows BEST CREDIT GROUP to evaluate visitors' responses to the Site and the effectiveness of its actions (for example, the number of times a page is opened and the information consulted), as well as the User's use of this Site.

The external service provider may possibly collect information about visitors to the Site and other Internet sites using these tags, compile reports on the activity of the Site for BEST CREDIT GROUP , and provide other services relating to the use of the Site and the Internet.

10. Applicable law and attribution of jurisdiction.

Any dispute relating to the use of the BEST CREDIT GROUP website is subject to criminal law. Except in cases where the law does not permit it, exclusive jurisdiction is granted to the competent courts.